Program Objectives:
By the end of the program, participants will be able to:
This Program is designed for:
Employees, supervisors, senior and middle managers who already have good communication skills and want to take them to the next level by developing advanced communication techniques and strategies. This program is worth 25 NASBA CPEs.
Program Outline:
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Defining Effective Communication
The Art of Listening
Understanding Others Filter Systems
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Assertiveness Skills
Influencing Others
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