EuroWings Training Center | - Certified Training and Development Professional training courses

Why Attend:

Training and development professionals are under continuous pressure to oﬀer exceptional training services. The demands of their job can only be fulfilled through an extensive knowledge of the main topics related to the training profession. This course will equip participants with practical knowledge for promoting training within their organizations, linking training to organizational objectives, analyzing training needs, and selecting internal trainers and external consultants. In addition, the course focuses on different levels of training evaluation and on the competencies required by training professionals.

Course Objectives
By the end of the course, participants will be able to:

Describe the strategic significance of training with particular emphasis on aligning training with strategy, promoting training within the organization and partnering with managers and supervisors
Develop appropriate methods to conduct a Training Needs Assessment (TNA)
Examine ways to select internal trainers and to hire external consultants
Demonstrate the success of training at all evaluation levels, from reaction to Return On Investment (ROI)
List foundational competencies for training professionals along with key actions and behaviors

Target Audience:

Training and development professionals involved in the process of training needs analysis, coordinating and organizing training courses, and evaluating the results of training.

Target Competencies:

Working with people
Presenting and communicating
Applying expertise and technology
Following instructions and procedures
Planning and organizing
Formulating concepts and strategies

Course Outline

The strategic framework of training: an overview:

The role of a training department
Approaches aligning training with strategy
From top down to pulse taking
Marketing training within the organization
Training preparations
Guidelines for promotional material
Your training announcement template
Partnering with managers and supervisors
The style inventory
Planning, preparation, presentation and follow up with managers and supervisors
Roles and responsibilities

The role of the training professional in TNA:

The importance of identifying needs
The training needs assessment process
Data collection methods: quantitative and qualitative
Advantages and disadvantages of the quantitative and qualitative methods
Approaches to identifying needs
Workshop: applying training needs assessment

Selecting Subject Matter Experts (SMEs):

Qualifications for internal trainers
Internal trainer selection process
Train the trainer boot camp
Feedback and coaching template for internal trainers

Hiring a consultant or external trainer:

Screening consultants criteria worksheet
Proposal evaluation
Review of a training proposal
Consultant interview evaluation questions
Monitoring consultant performance: beginning, during, closing

Demonstrating the success of training:

Lessons on how to evaluate training
The four levels of evaluation
Linking evaluation levels with TNA
Linking evaluation levels with Instructional Learning Objectives (ILOs)
Components of a complete ILO
The ROI process model
Tabulating program costs
Calculating ROI

Competencies of the training professional:

Competency defined: the iceberg metaphor
Competency: components and types
Foundational competencies for training professionals
Key actions and behaviors
Your personal development plan

EURO WINGS - Certified Training and Development Professional