The Course
This new and much needed program is offered for the first time this year. The HR administrator’s critical role is rapidly changing; the new importance of HR, its changing shape and responsibilities all require outstanding administrative support and leadership. Two of the world highest paid HR professionals started as HR administrators, it’s a career with no boundaries providing you have the right approach for the new challenges of tomorrow HR.
Some highlights of this course are:
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You will understand the complete role of HR and the new organizational map
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Find out the fastest growing area of HR – and why it’s so important
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Be able to see how HR Data can be better managed and how predictive forecasting works
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Find out about the 10 key areas of any world class HR function and how they fit together
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Find out how two key activates in the new HR will dramatically improve HR efficiency
The Goals
At the end of this course you will be able to:
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Know and be able to demonstrate to others how a world class integrated HR function operates
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Be able to show others the real value HR can deliver to any organisation
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Be able to understand how people are the essential ingredient in any organisation – master personality, competence and performance –the three key people ingredients
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Use new techniques and software to get the best from your existing HR data
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Update you own skill level for 2012 and beyond
The Process
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This course will be presented by a world leader in effective HR. The training will all be practically based, using industry case studies, group work and presentations.
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Delegates will get a colored wall chart showing the new HR function which will aid future development. New software will be demonstrated linked to case studies
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Delegates will get the opportunity to see personality profiling and its value for recruitment, development and succession planning
The Benefits
For those attending:
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Master the complete role of tomorrows world class HR functions
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Gain confidence through attending a definitive course on HR
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Learn through practice and be able to return to work with an enhanced skill set
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Find out what outstanding HR has to offer world class companies
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Be able to have the confidence and knowledge to become more efficient when returning to work
The Results
For the organisation:
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Greater HR efficiency
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Forward and results focused
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HR will become a better fit with the rest of the organisation
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Those attending will have a significant skills improvement
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Those attending will be able to improve on the 10 key HR deliverables
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This course will provide a high return on investment
The Core Competencies
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Forward Planning and business results
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Effective and efficient use of time
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Mastery of new HR skills
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Able to create business value
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Business data management
The Programme Content
Day One
Does HR provide a good service?
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Introductions and course objectives
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What does HR do v What should it do
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How should HR success be measured
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Getting HR aligned with organizational needs
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Debrief review
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Understanding who is our customer
Day Two
HR in alignment from structure to strategy – how it all works
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Moving to greater effectiveness- the new shape of HR functions
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The key critical areas of HR –the new HR map of activities
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Key activity one – where HR fits with organizational strategy
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Ways of improving co operation between HR and other departments
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Tools to help us work better with other departments
Day Three
From recruitment to performance appraisal – critical processes
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Key activity two Recruitment and selection – your involvement in the process. Recruitment is the gateway into the organisation
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Recruitment in action
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Recent improvement in the recruitment process and how to streamline the process
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Key Activity three Performance appraisal – how much does this cost –
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Is performance appraisal good value? What is it designed to do?
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The need to measure and collect two critical pieces of data – Competencies and performance ratings. How to improve this process
Day Four
Training and HR processes
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Key activity four How to code, priorities and get a streamlined system for training
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The new training schema
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Activities involved in training – getting it right
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Key activity five – Pay bonus and rewards - new ideas and methods to improve motivation
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Key activity six – Grievance – disciplinary and rules and regulations – the most difficult area; disciplinary issues
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What other companies do – Case Studies
Day Five
Making things happen correctly
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Key activity seven – HR’s role as leaders
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Innovation in succession planning – approaches
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Key activity eight – People are not your most valuable asset – the right people are – measuring human capital
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Key activity nine – the new HR powerhouse – manpower planning
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Using HR data to significantly help the business
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Key activity ten – the role of HR in managing processes