Course Objectives:

• Identify the basic skills of the supervisor.
• Gain communication skills with others.
• Learn the principles of key management processes.
• Knowledge of the skills of problem-solving and decision-making.
• Identify the change management methods.

Axes of the session:

• Successful management and supervision.
• The skill of communication and understanding patterns of characters.
• For planning and decision-making.
• Tasks and Responsibilities of the Supervisor.
• Evaluate the performance of subordinates and motivate them.
• Define the objectives of the section which is supervised by.
• Identify the needs of the section of the equipment and supplies.
• Development and training of subordinates.
• Communication and coordination with the concerned authorities and relevant.
• Preparation and writing of reports and administrative correspondence.

Introduction in Supervision:

• Basic skills of the supervisor.
• Recipes Effective Supervisor.
• The difference between work management and work performance.

Telecommunications:

• Definition of Contact.
• The importance of communication to supervisors.
• Obstacles to communication between supervisor and staff.
• Steps Effective Communication.
• Basic skills of communication (handling) skills.

Planning:

• Definition of planning.
• Planning Types (Business Planning - Project Planning - Business Scheduling).
• Setting goals.
• Planning Steps.
• Schedule.

Organization:

• Definition of regulation.
• Basic principles of organization.
• Relations between jobs and power lines.
• Distribution of tasks.
• Develop an efficient alternative.
• Time Management.
• Exercise scheduling and distribution of tasks.

Guidance:

• Definition of leadership.
• Theories and methods of leadership.
• Determine the leadership style.
• Stimulus.
• On-the-job training and role.
• Musharraf.
• Performance evaluation.
• Addressing poor performance and undesirable behaviors.

Supervision:

• Definition of censorship.
• The role of administrative functions in facilitating the control process.
• Supervisory control methods.
• Purposeful criticism.
• Corrective actions.

Decision-making and problem solving:

• The difference between decision making and problem solving.
• Steps to solve problems and make decisions.

The management of change:

• Planning for change.
• Identify the need for change.
• Set internal goals.

Steps to change:

• Definition of Contact.
• Raising awareness of the need for change.
• Making change.
• Support and encourage new behaviors.