Program Overview

In this program you will learn about...
You will learn about the Best Worldwide Practices in Outsourcing Management including eSourcing.

Program Content

• Outsourcing the 21st Century Trend
• Outsourcing Business Models
• Outsourcing Methodology
• Outsourcing Planning
• Maintenance Outsourcing Technology Issues
• Contractual Issues
• Other Management Issues on  Outsourcing Projects
• Good and Best Practices in...
• Prequalification Activities
• Contractor Management System
• Motivation Facilitation
• Performance Enhancement
• Relationship System
• HRD
• Security & Risk Management
• Knowledge Management
• Customer Interactions
• Team Working Enablers
• Technical Infrastructure
• Customer Feedback
• Monitoring Service Quality.
• An Step-by-Step Developed Action Plan for Implementing Outsourcing in your Organization