INTRODUCTION
Organisations increasingly need to make improvement a key part of theirculture in order to remain cost competitive. The same is true of Maintenance Organisations. Maintenance Departments are increasingly under pressure to improve performance and reduce costs.This program looks at Maintenance Auditing and Benchmarking as two key tools that can be used as the basis for driving the improvement process in maintenance, by identifying best practices, gaps with current practices and assist with the formulation of strategies to bridge such gaps.In addition, we address how Auditing and Benchmarking can become an integral part of a maintenance management strategy by integrating such activities into maintenance performance measures, key performance indicators and objective setting.
ILM CERTIFICATION
The Certified Maintenance Auditor is endorsed by the Institute of Leadership and Management (ILM). Delegates will complete an assessment at the end of the programme and, if successful, will become certified with the ILM. The assessment will focus on the topics covered by this programme.
CONFERENCE OBJECTIVES
The objectives of this programme are to provide participants with an awareness and working knowledge of how to:
CONFERENCE METHODOLOGY
Maintenance Auditing and Benchmarking is a hands-on, stimulating learning experience. The program will be highly interactive, with opportunities to advance your opinions and ideas. Participation is encouraged in a supportive environment. To ensure the concepts introduced during the program are understood, they will be reinforced through a mix of learning methods, including lecture style presentation, open discussion, case studies, simulations and group work.
PROGRAMME SUMMARY
This conference covers all the essential skills necessary to understand how an effective and efficient maintenance function is implemented, supported and improved. This includes the use and application of a standardised maintenance management audit methodology consistent with the recognised maintenance excellence framework to assess the current state of maintenance and identify opportunities for improvement. Similarly, participants will learn how plan, conduct and interpret the results of a benchmarking study which has been adapted to the need of maintenance.
CONFERENCE OUTLINE
Introduction and Foundation Concepts
Maintenance Auditing
Maintenance Auditing and Benchmarking
Maintenance Benchmarking and Performance Measurement
Auditing, Benchmarking and Maintenance Improvement