Program Overview
In this program you will learn about...
Knowledge Management techniques and much misunderstood - some consider it to be just a documentation of your procedures!! Knowledge Management is Much More than that. As we head for a knowledge economy we need knowledge organizations - that build knowledge-bases for their departments or organization. This program shows you: What is your Organizations Knowledge and how you make systems to collect, communicate and Profit from it.
To ease implementation this program shows you the step-by-step methodology to collect your organizations knowledge and make it available for decision making.
Program Content
- Understanding What is Organizational Knowledge and Why it is Becoming So Important for Organizations
- Knowledge Associated with
- Strategic Focused Management
- Customer Focused Management
- Good Management Practices
- Best Practices
- Technology Issues: Electronic Document Management System
- Features
- Good Practices
- Best Practices
- Implementation Processes
- Specifications & Standardization
- Strategy
- Advanced Aspects for Knowledge Management in
- Strategic Focused Management
- Customer Focused Management
- Good Management Practices
- Best Practices
- Legal & Intellectual Property
- Motivation
- Knowledge in Specific Departments in Organization
- Knowledge Management Strategic Issues
- Implementing a Knowledge Management System
- Knowledge Identification
- Analysis
- Collection, Retention & Updation
- Communication
- Security
- Intellectual Property
- Program Recommendations & Action Plan for Participants