Program Content

Day 1

• Registration
• Program Introduction
• Program Overview

Day 2

• Aligning HR Objectives with Organizational Mission, Vision, Strategic Objectives or Quality Policies.
• Understanding Organizational Objectives

Day 3

• Business Environment
• Business Needs
• HR Strategic Plans

Day 4

• HR Business Processes
• Implementing Good & Best Practices in HR Processes

Day 5 & 6

• Customer Centric Management
• HR General Good Management Practices

Day 7

• Leadership in HR
• Leadership Processes
• Leadership Activities some Ideas

Day 8

• HR Best Practice Processes
• Exceeding "Customer" Expectations Ideas for HR

Day 9

• Improvements Implementation System for HR
• IT Systems & Processes for HR Productivity & Customer Satisfaction
• Fast-tracking Change & Improvements

Day 10

• Workshop: Preparing an Action Plan for Implementing Improvements in your Organization
• Program Overview
• Program Recommendations