Program Overview

In this program you will learn about...
Assisting You Provide Better

• Business Processes Support
• Customer Satisfaction
• Manage Knowledge
• Increase Management Control
• Empower Employees
• Preparing Request for Proposals
• Preparing Bidding Documents

Covering: Needs Analysis, Implementation Strategies, Technical Specifications & Procedures, Security and Compliance with Good & Best Management Practices
Includes: A Hands On-Workshop to Apply the Methods Discussed

Program Content

• Objective of Document Management Systems
• EDMS Systems and Direction of the Technology
• Role to Documents in our Business
• Supporting Business Processes
• Legal Requirements
• Knowledge Management
• Features of EDMS Systems
• Strategies for EDMS Implementation
• Understanding Good Management Practices and Role Documents Play
• Assessing Documentation Needs for the Business Processes
• Knowledge Management through EDMS Systems
• EDMS System Implementation
• Analyzing Needs
• Choosing Implementation Strategy
• Technical Specifications & Procedures
• Scanning
• Storage Structure
• OCR or Vectorization
• Indexing
• Security
• Workflow
• Contracting Arrangement
• Monitoring Implementation
• Testing and Acceptance
• Operation Support
• Business Process Automation & Workflow Systems
• Understanding Workflow Integration
• Identification of Business Processes
• Identification of Business Processes Needing Workflow
• Technical Specifications and Implementation Procedures
• Implementing Workflow with EDMS and Knowledge Management Systems
• Program Recommendations & Action Plan